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The Saga Continues

The saga continues as I am still trying to get my rental reservation from Chicago straightened out. Hertz has kindly charged my AmEx daily this week for the same amount. Now if you will recall, Hertz towed my rental back to O’Hare on 1/12/23. Due to my son’s schedule, I opted not to get a replacement vehicle and end the rental that day. When I spoke with roadside assistance, she made it clear that if I wanted a replacement vehicle, I’d need to call back to set it up. Otherwise, Hertz would consider the rental closed. Except apparently, Hertz hasn’t closed out the rental. This is a bit disconcerting given that I have spoken to Hertz customer care several times a day since Saturday.

Customer service has repeatedly assured me that the rental has been closed out. Yet here we are. Consequently, I called AmEx this morning. American Express will block all subsequent charges from Hertz. Hertz would have charged me $359 if I had kept the car. As of this morning, Hertz has charged me $505. To be clear, I rent from Hertz all the time and have never had an issue like this. Usually, the rental experience is seamless. Nevertheless, here I am trying to climb the allegorical mountain that is resolution. Anyway, the saga continues.

As far as sagas go, this rental car one is quite boring. I’d much prefer a saga in the mountains of Utah or Scandinavia. The Mayor and I were talking yesterday about our trips to Utah. We’ve had so much fun exploring the Wasatch mountains and the canyons of the Great Salt Lake Area. Big and Little Cottonwood Canyons will always be two of my favorite places. The hikes we did in both canyons were so refreshing and beautiful. The elevation of the canyons definitely helped cool us down. Unfortunately, the hikes closer to Jake’s base offered little shade and tons of heat. Nevertheless, every hike we’ve taken in Utah has been beautiful. Hopefully, we’ll be able to visit Utah one last time.

Meanwhile, I have been cooking meat since my lunch hour. Our garage fridge/freezer somehow became unplugged and everything in the freezer defrosted. Since we just received a ButcherBox delivery, we have a lot of meat to cook today. Over my break, I sauteed up four pounds of stew meat and got a roast going in the crock pot. As soon as work is over, I’ll be back to cooking all the defrosted meat. Oh, the joy!

Today’s accountability tracker: