A Nefarious Tale

So my rental saga has now gone from a trilogy to a nefarious tale. Apparently, they didn’t tow the car on the 14th. In fact, they allegedly towed the car from the Marriott back to Hertz last night. This is according to Hertz. Keep in mind, Hertz sent me several text messages on the 14th indicating they had received the card and closed my case. In fact, I distinctly remember looking for the truck when we came back from the rink that night and it wasn’t there.

Unfortunately, that was only part one of this nefarious tale. Because I also got my bill. First of all, they billed me for the entire trip. Secondly, they billed me a higher rate than what I had been quoted. This, of course, begs the question: will Hertz ever get this right. Unfortunately, I think the answer to that question is no. Consequently, all transactions from Hertz remained blocked on my credit cards. But hey at least they sent me a nice letter asking for their rental vehicle back…..

And now for a not-so-nefarious tail. While I worked, the Mayor and hubby headed to FLA Live arena for a high school game. You got to love a high school game scheduled during the middle of the school/work day. Based on the updates and snippets, I saw it was a high-scoring game. My friend Christy sent me an awesome video of the Mayor’s goal. Unfortunately, they ended up losing 6-5, but I think it was fun for them to play on the Panthers’ ice.

As for the shingles/rash situation, the shoulder is looking better. It, however, still hurts and is a bit of a nuisance. The patch on my back still looks quite raw, but it hasn’t spread. I’ve decided I should probably follow up with a rheumatologist to make sure there’s not an underlying autoimmune issue at work. Nevertheless, I’m a bit overtaking a ton of pills every day.

Change

Well, there hasn’t been much change from yesterday. Well, except I’m now taking eight pills plus using a steroid cream to keep this thing at bay. Naturally, I’m still miserable with my patches of itchiness/hell and my husband is still an unpaid volunteer. Hopefully, I’ll start to see a change in the skin irritation rather soon. I’d really like to go back to my regular workouts and wear shirts. I’ve resorted to wearing a loose hoodie over my sports bra to stay comfortable. Or at least, try to stay comfortable.

I can’t say that I’m feeling great either. I’m not sleeping well, so I’m super fatigued. Unfortunately, I think the fatigue is magnifying my discomfort. The patches are quite painful and itchy today, which sucks. I feel better today than yesterday. Truthfully, the Mayor saved the day yesterday when he reminded my hubby to pick up my script. My hubby forgot to pick it up on his way home but forgot. Since we’re down to one vehicle at the moment that would have meant I would have had to wait to get my script filled until this evening. As it happened, the rink canceled the Mayor’s practice, so we would have been able to pick it up yesterday evening. Since he had no practice, the Mayor also made dinner. He really saved my evening.

Actually, I lied there has been one change since yesterday. I haven’t received a call from Herz’s vehicle recovery department. Yay for the small victories in life. This may be a byproduct of the flurry of tweets and Facebook messages I sent them yesterday. Unfortunately, I still have not received my closed contract or receipt for the rental. Nor have I heard back from Hertz about either item. Hopefully, the lack of a call this morning forebodes the resolution of my rental car debacle. At this point, I don’t know what’s more painful the shingles or the Hertz rental experience. Either way, stay tuned for an update.

Becoming a Trilogy

My rental car saga from Chicago is becoming a trilogy. And not a good one. It’s becoming one of those trilogies Hollywood makes because they’ve run out of ideas. I have been working with Hertz since 1/14/23 to close out my failed rental car. You may recall, Hertz had to tow my rental back to O’Hare because it had a bad starter. Yet, here I am over a week later still fighting to get the contract closed.

Yesterday, Hertz customer care assured me that someone would be calling to resolve my case. Well, today Hertz called me about the rental. I answered thinking they were calling to resolve my escalation. You can imagine my surprise when they asked why I hadn’t returned the rental. Consequently, I lost my shit. By this point in the game, Hertz should have more than adequate documentation on this farce of rental experience Honestly, I tried my best to temper my reaction as it wasn’t that representative’s fault Hertz doesn’t have their shot together.

After forcefully explaining Hertz O’Hare has had my rental since 1/14/23, I provided her with confirmation that the tow was received at O’Hare and the roadside assistance case detailing the ordeal. How is it possible that none of this information is on their systems??? I have literally spoken to customer care at Hertz several times a day since before our trip. Candidly, I don’t understand how this went from a weekend rental to becoming a trilogy.

Thankfully, I blocked all charges from Hertz on my credit cards. Otherwise, they’d be charging me daily for a car they think I didn’t return. What an absolute clusterfuck. Hertz’s ubiquitous incompetence at all stages of this experience has been exceedingly frustrating. Here’s hoping this ends as a trilogy because I can’t deal with a whole series of this shit.

In other news, my right shoulder exploded with an angry-looking rash. I figured it was either dermatitis or cellulitis, so I set up a telehealth medicine. Unfortunately, the doctor couldn’t do anything for me via telehealth because of the possibility the rash was caused by a scratch from one of our dogs. Consequently, I headed to urgent care this morning.

The name urgent care is such a misnomer. There is nothing urgent about urgent cares in Florida. I’m a reasonable person, but I have my limits. Clearly, I should have checked in at home and waited until they were ready to see me. Instead, I waited almost two hours in the parking room and waiting room. It’s so frustrating!

I finally saw the doctor, who felt it was likely it was a contact dermatitis reaction. Since, however, I hadn’t made any changes to my routine (i.e. no new soaps, shampoos, cleaners, detergents, or clothes,) he opted to treat me for both. I am relieved that it is not from my dogs, but I’m at an absolute loss as to what caused the reaction. Hopefully, the rash will clear up quickly with the steroid cream and antibiotics.

Today’s accountability tracker:

Night Off

Well, I’m taking a night off from the hockey rink since the Mayor will be sitting tonight. Apparently, his shoulder popped out and back in during the second game yesterday. Naturally, he didn’t think anyone needed to know until this morning. He tried to say he was fine but chuckled as he said it. Unfortunately, it was clear he was in pain when testing his range of motion as evidenced by his grimace. Nonetheless, the hubby and I decided he should sit tonight out.

Consequently, I’m home chilling with the dogs after a good day in the office. I’ll probably spend my night off from the hockey rink watching the Florida Panthers. To be fair, I’ll watch the Mayor’s game on Livebarn as well. He’s dressing out to serve penalties, but I want to be sure he doesn’t try to sneak in a shift. Also, their high school team is sometimes more exciting to watch than the Panthers, who are so boring this year.

After a week of intense fatigue, I finally felt up to working out. It stinks that my body is so finicky sometimes, but I got to listen to it. Perhaps if I had listened to it more when I was younger, it wouldn’t be so finicky now. I ran two miles and walked one. The run wasn’t smooth, but after more than a week off, I anticipated it would be hard. Tomorrow, I’ll go back to strength training with the Sweat app.

Today’s accountability tracker:

Packing

I finally started packing! The Mayor and I are quite excited about our trip to the North. Fortunately, I found my jacket last night out in the garage. In Goalielocks’ haste to clean, he decided (I guess) that my jacket and nice mitten from Stockholm should be donated. I guess I’ll have to go through the donation bags when I get back from Chicago to make sure he’s not getting rid of anything else I need. My clothes have all been washed and the boots have been selected. I decided to not bring winter boots since the weather’s going to be mild. Consequently, I’m bringing the cute boots I took to Scandinavia in 2018.

So in between packing and work, I’ve been trying to update my rental reservation to reflect my gold club membership with Hertz. Their online support told me to try updating it in their app. Spoiler alert, their app does not work. Consequently, I ended up calling customer care. After being on hold for several minutes, the agent canceled my reservation and created a new one (allegedly.). I say allegedly because it is yet to reflect in my account, nor can the online Hertz agent see the new reservation. As Charlie Sheen would say, I’m winning! As this goes to press, I’m waiting to hear back from Hertz as to whether I need to create a new reservation or not. And now I’m back on the phone with Hertz. I’m clearly bumfuzzled.

Today’s bloganuary prompt is what chore do you find most challenging to do? The answer is getting issues like reservations fixed via phone calls. I work on the phone all day. Consequently, I don’t want to spend my spare time on the phone. To me, it’s a bit sinful when a consumer can’t fix their issue online without having to call the company multiple times. It should never take more than one call to fix an issue. Anyway, to punctuate my bad experience today, they can locate the new reservation, but it’s all jacked up. At this point, they’re skating on thin ice. Good news! They’re no longer on thin ice. They fixed my reservation and it’s now going to cost me a third of the original price. And now I’m back to packing.

Today’s accountability tracker:

  • Workout: Week six Sweat Beginner HIIT full body workout. Ran one and a half miles, and walked two. Day twelve of the Everyday Yoga Shop/Practyce 21-day yoga challenge.
  • Book: Innocent Traitor by Alison Weir
  • Blog: done
  • Today’s song: Bring Me to Life by Evanescence

More Hockey

After a weekend full of hockey, there was more hockey last night. This time it was high school hockey at Ice Den. We had played this team two times previously. The boys tied them the first time and lost the second time. Fortunately, the third time was a charm and they won big defeating the Storm 6-0. It was an entertaining game. Albeit I hate the late weekday start to some of these games and the rink was uncommonly cold. Last night’s tilt went off at 8:30 pm, which is when I’m usually contemplating getting ready for bed.

The best part of high school hockey is seeing all my favorite hockey folks from around the league. I watched some of the MSD game with my dear friend Dawn. It was such a nice surprise to see her there. For some reason, our boys’ high school games haven’t lined up really well. Nonetheless, I spent the first part of my night chilling with her and her niece. Once the clock struck 8:30 pm, I left the stadium rink and headed over to the Mezzanine rink to watch our boys’ game. Our high school team is a composite team of players from Palm Beach County. In reality, it’s a fabulous opportunity for the kids to have fun playing hockey without the seriousness that comes (and should come with) travel hockey. Truly, it strikes a good balance, and who doesn’t love more hockey?

The late-night hockey makes getting to bed early quite difficult. I found myself, again, sleeping through my alarm. Fortunately, I still woke up before 7:00 am, so my morning wasn’t too much of a crunch. Nevertheless, it is nice to have some time in the morning to relax while watching mindless tv before starting work. Typically, I’ll watch the Great British Bake Off after taking the puppies out. I love to sip my coffee as the bakers bake and my puppies play in the background. Truly, it is a very serene way to start the day. The only issue seems to be that I then feel inspired to bake treats I don’t need to be eating.

I had planned to start packing today but got distracted. I’m so excited to pack my new running socks from Brooks. I absolutely love these socks even though they’re not trendy. They’re soft, thick, and supportive. Clearly, they’ll be the perfect sock to keep my feet warm in Chicago. Perhaps instead of fixating on my socks, I should try to find my jacket, hat, and mittens. While it is not going to be super cold while we are there, the rinks will be cold. I don’t, however, think I’ll need my winter boots. Obviously, if I bring the boots, I won’t need them. If I leave the boots at home, it will most definitely snow and I’ll be bootless.

Today’s bloganuary prompt is has a book you read changed your life? Two books came immediately to mind when I saw this prompt. First Paulo Coelho’s The Alchemist. This brilliant book is all about learning to “live your legend” by following your dreams. Sometimes the treasure that we search for isn’t external at all. The second book is Resurrection by Leo Tolstoy. Resurrection is a beautiful story of redemption against the backdrop of the complicated Russian legal, social, and political systems. While I find Tolstoys’ exploration of Russian culture interesting, the story of redemption is what makes this novel special.

Today’s accountability tracker:

  • Workout: Week six Sweat Beginner HIIT leg workout. Ran one mile, and walked two. Day ten of the Everyday Yoga Shop/Practyce 21-day yoga challenge.
  • Book: Innocent Traitor by Alison Weir
  • Blog: done
  • Today’s song: Hanging By A Moment, by LIfe house

Counting Down the Days

The Mayor and I are counting down the days to Chicago. We leave early Friday for a hockey tournament that starts Saturday. Similar to years past, we’re staying in Schaumburg, which is perfectly located. They scheduled the majority of our games, less a late-night semi-final, in nearby Mount Prospect. Unfortunately, the boys will play their 9:50 pm game in Fox Glen, which is some distance away. Thankfully, it looks like we will have some decent weather, which will make that late-night drive tenable. I did, however, rent an SUV in the event we did see some snow during our visit to the Midwest.

Meanwhile, the Mayor and my hubby got home around 7:30 last night after a long day in Orlando. Four games in two days is a lot for a non-tournament weekend. As an athlete myself, kind of I guess, his conditioning impresses me. Incredibly, his endurance doesn’t fail him even in the last game. He’ll play another game tonight, this time high school, and he won’t miss a beat. More importantly, as a woman in her 40s, he impresses me and inspires envy with his ability o eat endlessly. I watch him eat and gain weight. Moreover, he makes very smart choices with his diet, which isn’t to say he doesn’t indulge from time to time, but he eats pretty healthily for a teenage boy.

One thing I’m planning on, as I’m counting down the days, is not eating healthy in Chicago. I am looking forward to some Giordano’s, Portillos, maybe an Irish coddle, and yes even White Castle. Naturally, I am planning to balance out the indulgence at the table with workouts in the hotel gym and some sauna time. Outside of enjoying Chicago’s great food, I am hoping we have time to explore the hospital. Basically, I’ve been mining sites for some good options for both Friday and Monday. Friday we’ll have most of the day open. Monday could be open depending on how the boys play this weekend.

What is the best gift you have received? I love today’s bloganuary prompt! The answer for me is quite simple. It’s been the opportunity to travel and explore the world with my boys. Over the course of their lives, we have traveled to many places together. In 2002, Jake traveled with us to France for three weeks. He wasn’t even three yet but had the time of his life. Unfortunately, I’d have to find the photo album for that trip as it predates digital photos. Through the hockey years, we’ve taken many trips for tournaments. The best trip I took as a hockey mom was to Peewee Quebec. It is hands down the best hockey tournament around. Moreover, it is an incredible international experience with few rivals. If your child ever has the chance to go to Peewee Quebec, you must go.

Today’s accountability tracker:

  • Workout: Ran a mile, walked two, and completed day 9 of the Every Day Yoga Shop 21 Day yoga challenge. I had to adjust my schedule a bit since the Sweat APP wasn’t playing nice.
  • Book: Innocent Traitor by Alison Weir
  • Word of the day: tittynope. There was a tittynope of pizza left after the Mayor got to it first.
  • Blog: done
  • Today’s song: Roam by the B-52s

It’s Working

It’s working! I slept so well last night that I barely made it to work on time. Now, this is a feat given that I work a mere five paces from my bed. Fortunately, it appears that I won’t be stuck in this rut of insomnia anymore. Granted it’s only been two days, so I probably shouldn’t get ahead of myself. I’m sure the cooler temperatures last night and this morning helped facilitate a night of restful sleep. Although to be fair, I have been completely exhausting myself, in a good way, between running, Sweat workouts, and the yoga challenge.

The worst part of waking up super late for work is having to start the work day without coffee on board. Thank god for Uber Eats because there was no way I could work without having my Dunkin’s coffee. Fortunately, they were quite fast this morning. They delivered my coffee shortly after I had started my work day. I snuck out to walk the dogs as soon as I got clocked in and set up. The dogs were definitely wondering why I was so late this morning as they are so used to being taken out at the same time every morning. Thankfully, I work from home otherwise this morning would have been an utter hellscape.

So I’m happy it’s working, the schedule changes I made to my day, but I would love to see an uptick at work. Despite it being OEP, it’s been scarily slow. Since tech made some updates to the system last spring, the lead flow from some folks has been light. This change on top of a slowdown in overall volume has been disastrous. I hate being bored! I like to be and need to be busy. I’m really hoping volume picks up soon. Like I mentioned earlier in the week, there’s only so many times you can reach the end of the internet each day.

I just finished my two mile run and it went well. The lungs felt much better today. My lower back is still bothering me off and on, but mostly at night. We did get our spin bike yesterday. The boys are excited to get it setup in the gym upstairs. For whatever reason, it doesn’t bother me while I run. Since I’m doing the yoga challenge, I opted to not do the optional Sweat HIIT workout today. Instead, the two mile run, one mile walk and 30 minute yoga practice will suffice. I previewed today’s yoga practice earlier. Fortunately, it looks like a soothing 30 minute practice, which is exactly what my body needs today. Anway, the new routine, it’s working.

Today’s accountability tracker:

Insomnia

Insomnia has been the bane of my existence these last few weeks. Speaking of treasures that have been lost. Mine has been sleeping. Ordinarily, I have no problem falling and staying asleep. Well, that’s not true. Thanks to childbirth, I have to get up to pee several times a night. Nevertheless, the bio breaks, as one of my former VPs called them, don’t normally disrupt my sleep either. At any rate, the inability to fall asleep immediately is beyond annoying. I’ve tried using melatonin as a stop-gap measure to help me fall asleep, but it has been ineffective. My sleep hygiene is good, so this irks me to no end, but I think I found a solution.

Instead of blogging in the evening, I’m blogging in the afternoon. I’m sure you’re thinking the connection between blogging and insomnia is a bit of a reach. I, however, think it may be the reason I can’t sleep. When I blog later in the evening, it gets my mind and creative juices flowing. Unfortunately, I can’t sleep because I can’t turn off my mind. Fortunately, or rather, unfortunately, work is slow enough that I can write the blog between phone calls and continuing education. Stay tuned to see if that solves my insomnia problem.

Speaking of sleep, we had some great sleeping weather over the holidays. I love going to sleep in cool weather. Honestly, it’s so much more comfortable than trying to sleep in the sticky south Florida heat. Unfortunately, the cooler nighttime temperatures were short-lived. We’re back to our normal sunny and warm weather. Our daytime weather is absolutely perfect. To be fair, I can’t really complain about the evenings either only that I like it a bit cooler at night. I don’t think I’ll ever get tired of our beautiful sunny skies.

On the other hand, my folks returned to a winter wonderland of misery. Granted it is much warmer in Minny now than it was over the holidays, but the weather has been grotesque. It has snowed quite a bit since they returned to Minny on Saturday. While the snow is a pain in the ass to drive in, it’s incredibly beautiful. Thankfully, my parents are able to enjoy the snow without having to needlessly drive through it. The roads were so bad that even our old school closed down for the day. When we were in school, our school system was rarely closed due to the weather.

Good news, I found the cure for my insomnia in my work inbox. Our training department sent me my continuing education information today. I’ve started the first course. The content is quite dry. To make matters worse, the voiceover guy’s voice is a less interesting version of Ben Stein’s. There is plenty of repetition in the material to make it boring even without the terrible voiceover. This will definitely put me to sleep! I have twenty hours of continuing education to complete, so that will cover plenty of formerly sleepless nights.

Today’s accountability tracker:

  • Workout: Week four Sweat Beginner HIIT full body workout. Ran one mile, and walked one. Day Four of the Everyday Yoga Shop/Practyce 21-day yoga challenge.
  • Book: Innocent Traitor by Alison Weir
  • Blog: done
  • Today’s song: Paint it Black by The Rolling Stones

Back at it

Well, I’m back at it and not happy about it. This back-to-reality bullshit is for the birds. I’d like to go back on the holiday vacation with the family. Naturally, the first day back at the office after a long absence is always difficult. Today was no exception. Unfortunately, technology did not want to cooperate with any of us today. This made for a frustrating day all around.

It could be worse I guess. I could still be at my old job, which was pure misery. I remember when I left Progressive how happy my hubby was that I’d stop talking in acronyms. And then I started at Kaplan University and it was back to the alphabet soup he so hated. Fortunately, my current company doesn’t speak in acronyms, so he no longer has to worry about that frustration. Nonetheless, I’d love to see the measly lead flow improve back to 2022 levels.

Despite my frustration, I chose to move forward full of optimism today. While I may not have had the best day, it wasn’t the worst. Moreover, I’ll continue focusing on improving daily and hitting my goals. I used to meditate in the morning to a quick sales meditation I found on YouTube that was really effective for me. Unfortunately, the video has been removed. Consequently, I decided to write out my own sales mantra meditation. I’m toying with the idea of filming it, so I can listen to it while I sit in legs up the wall pose (Viparita Karani.)

Today I hit all of my goals less my personal sales goal. My two-mile run went okay. My lungs are still a bit tight from the lingering head cold/sinus/allergy bullshit, so that’s fun. After work, I completed day three of the yoga challenge. Today’s practice was a sixty-minute Hatha class, which I really enjoyed. It was not overly strenuous, but it wasn’t overly chill either. Truly, the instructor struck a really good balance between building strength and relaxation.

Lastly, today’s bloganuary prompt is what is the earliest memory you have. My earliest memory is of saying goodbye to my grandma and grandpa on my mom’s side. I think it was late summer or fall as we didn’t have jackets on. I wasn’t quite two yet, which I know because my clearest early memory is of my grandfather passing away from a heart attack. He passed away eight days after my birthday on my grandma’s birthday. Forty years later I stand in awe of my grandma’s grace, resilience, and faith. When times are tough, I remind myself I’m cut from the same cloth. Anyways I’m back at it.

Today’s accountability tracker: