I woke up with a new patch on my back, so now they thinks it’s shingles, maybe…. There not 100% sure what it is, although I think we all agree it’s precipitated by stress and an overexcited immune system. Consequently, I’ll be adding an antiviral to the mix of antibiotics and steroid cream. Adulting is so much fun. Needless to say, I’m quite cranky.
The rental car debacle and my hubby’s apparently unpaid, volunteer job clearly aren’t helping the situation. Hertz called me again asking why I haven’t returned their car yet. Do these folks even read notes? Hertz had to have a CRM that is sued across the company. I can’t fathom how so much incompetence can impact one rental. Hertz has never screwed up a rental for me previously, but I guess when they do, they do it big.
At this point, I’m hoping I don’t have to go to the media on the wayward rental. Also, hoping my spouse gets paid sometime this year. This volunteering shit isn’t going to work. Obviously, my system is not handling the stress well and is absolutely flaring. Needless, to say I’m in need of serious vacation, sauna time and a moment to recharge myself. So anyway, yeah two patches and it’s shingles, maybe.
My rental car saga from Chicago is becoming a trilogy. And not a good one. It’s becoming one of those trilogies Hollywood makes because they’ve run out of ideas. I have been working with Hertz since 1/14/23 to close out my failed rental car. You may recall, Hertz had to tow my rental back to O’Hare because it had a bad starter. Yet, here I am over a week later still fighting to get the contract closed.
Yesterday, Hertz customer care assured me that someone would be calling to resolve my case. Well, today Hertz called me about the rental. I answered thinking they were calling to resolve my escalation. You can imagine my surprise when they asked why I hadn’t returned the rental. Consequently, I lost my shit. By this point in the game, Hertz should have more than adequate documentation on this farce of rental experience Honestly, I tried my best to temper my reaction as it wasn’t that representative’s fault Hertz doesn’t have their shot together.
After forcefully explaining Hertz O’Hare has had my rental since 1/14/23, I provided her with confirmation that the tow was received at O’Hare and the roadside assistance case detailing the ordeal. How is it possible that none of this information is on their systems??? I have literally spoken to customer care at Hertz several times a day since before our trip. Candidly, I don’t understand how this went from a weekend rental to becoming a trilogy.
Thankfully, I blocked all charges from Hertz on my credit cards. Otherwise, they’d be charging me daily for a car they think I didn’t return. What an absolute clusterfuck. Hertz’s ubiquitous incompetence at all stages of this experience has been exceedingly frustrating. Here’s hoping this ends as a trilogy because I can’t deal with a whole series of this shit.
In other news, my right shoulder exploded with an angry-looking rash. I figured it was either dermatitis or cellulitis, so I set up a telehealth medicine. Unfortunately, the doctor couldn’t do anything for me via telehealth because of the possibility the rash was caused by a scratch from one of our dogs. Consequently, I headed to urgent care this morning.
The name urgent care is such a misnomer. There is nothing urgent about urgent cares in Florida. I’m a reasonable person, but I have my limits. Clearly, I should have checked in at home and waited until they were ready to see me. Instead, I waited almost two hours in the parking room and waiting room. It’s so frustrating!
I finally saw the doctor, who felt it was likely it was a contact dermatitis reaction. Since, however, I hadn’t made any changes to my routine (i.e. no new soaps, shampoos, cleaners, detergents, or clothes,) he opted to treat me for both. I am relieved that it is not from my dogs, but I’m at an absolute loss as to what caused the reaction. Hopefully, the rash will clear up quickly with the steroid cream and antibiotics.
Today’s accountability tracker:
Workout: rest day courtesy of my morning in urgent care and not feeling great. I did enjoy walking the pups around the circle when the sol, I mean sun came out
Well, I’m taking a night off from the hockey rink since the Mayor will be sitting tonight. Apparently, his shoulder popped out and back in during the second game yesterday. Naturally, he didn’t think anyone needed to know until this morning. He tried to say he was fine but chuckled as he said it. Unfortunately, it was clear he was in pain when testing his range of motion as evidenced by his grimace. Nonetheless, the hubby and I decided he should sit tonight out.
Consequently, I’m home chilling with the dogs after a good day in the office. I’ll probably spend my night off from the hockey rink watching the Florida Panthers. To be fair, I’ll watch the Mayor’s game on Livebarn as well. He’s dressing out to serve penalties, but I want to be sure he doesn’t try to sneak in a shift. Also, their high school team is sometimes more exciting to watch than the Panthers, who are so boring this year.
After a week of intense fatigue, I finally felt up to working out. It stinks that my body is so finicky sometimes, but I got to listen to it. Perhaps if I had listened to it more when I was younger, it wouldn’t be so finicky now. I ran two miles and walked one. The run wasn’t smooth, but after more than a week off, I anticipated it would be hard. Tomorrow, I’ll go back to strength training with the Sweat app.
I’m ready for bed and it’s 8:05. Honestly, the temptation to skip writing the blog tonight was very real. The Mayor had two games in Estero today, which equated to an early morning this morning. This in the heels of one too many vodka sodas last night was a recipe for a winning day. Fortunately, I only woke up tired and not tied and hungover. Nevertheless, here I am at 8:05 ready for bed.
The problem this whole week is I’ve been fighting an autoimmune hangover since Chicago. What exactly is an autoimmune hangover? In my world, it’s incredible fatigue coupled with inflammation. Unfortunately, I’ve found that during this period of “hangover” I need to chill or my body will rebel. I certainly don’t enjoy an autoimmune flare after having spent years trying to calm it down.
Consequently, I’ve been shopping for saunas all week. One of the great things about my Endocrinologist is that she’s given me a lot of tools to manage the autoimmune side of Graves’ disease. Typical Graves’ disease treatment only addresses slowing down the toxicity of a hyperactive thyroid. It doesn’t address the underlying autoimmune inflammation that causes your thyroid to go insane. Honestly, it’s because we still don’t understand autoimmune diseases well.
So a sauna not only feels fantastic but is also great for reducing inflammation. Naturally, I have to go back to eating really clean, which will also help. Hopefully, this week I can get back to my workout routine. I try to work out daily, but I’m careful never to overtax my system. It’s a delicate balancing act between building my fitness and avoiding a flare. Anyway, I’m off to bed because I’m next level tired.
We had a blast at the Wild Game tonight here in South Florida. Fortunately, this was a win-win situation for us. We love the Wild but usually cheer for the Panthers. The only time we don’t cheer for the Panthers is when the Wild is in town. Wild’s first line looked good tonight, but obviously, that wasn’t enough to win.
To be fair, my vision sucks bananas. I most definitely need new contacts as I could barely read the names on the jersey sober. Once the vodka sodas were on board, the bets were off. I was cheering for white team versus red. Who the freak knew who was on the ice. Certainly not these old eyes. Speaking of which, I can’t wait to proof read this post on my laptop since alcohol and auto compete are not a great mix.
Even though the Wild didn’t win, the evening was enchanting and fun. We got to see a hockey dad we haven’t seen in quite awhile. (It was great to see you Chris!). It was interesting watching the cheerleaders do the same dance to Disturbed and Pitbull. One would think the dance would vary, it apparently not. I mean even very my copy when emailing different folks, I’d certainly mix up the dance moves for different genres. In case you’re wondering, the dance moves didn’t work for any of the songs. Special thanks to TJ and Val for the tickets!
Today’s song of the day is Red Cold River by Breaking Benjamin.
The saga continues as I am still trying to get my rental reservation from Chicago straightened out. Hertz has kindly charged my AmEx daily this week for the same amount. Now if you will recall, Hertz towed my rental back to O’Hare on 1/12/23. Due to my son’s schedule, I opted not to get a replacement vehicle and end the rental that day. When I spoke with roadside assistance, she made it clear that if I wanted a replacement vehicle, I’d need to call back to set it up. Otherwise, Hertz would consider the rental closed. Except apparently, Hertz hasn’t closed out the rental. This is a bit disconcerting given that I have spoken to Hertz customer care several times a day since Saturday.
Customer service has repeatedly assured me that the rental has been closed out. Yet here we are. Consequently, I called AmEx this morning. American Express will block all subsequent charges from Hertz. Hertz would have charged me $359 if I had kept the car. As of this morning, Hertz has charged me $505. To be clear, I rent from Hertz all the time and have never had an issue like this. Usually, the rental experience is seamless. Nevertheless, here I am trying to climb the allegoricalmountain that is resolution. Anyway, the saga continues.
As far as sagas go, this rental car one is quite boring. I’d much prefer a saga in the mountains of Utah or Scandinavia. The Mayor and I were talking yesterday about our trips to Utah. We’ve had so much fun exploring the Wasatch mountains and the canyons of the Great Salt Lake Area. Big and Little Cottonwood Canyons will always be two of my favorite places. The hikes we did in both canyons were so refreshing and beautiful. The elevation of the canyons definitely helped cool us down. Unfortunately, the hikes closer to Jake’s base offered little shade and tons of heat. Nevertheless, every hike we’ve taken in Utah has been beautiful. Hopefully, we’ll be able to visit Utah one last time.
Meanwhile, I have been cooking meat since my lunch hour. Our garage fridge/freezer somehow became unplugged and everything in the freezer defrosted. Since we just received a ButcherBox delivery, we have a lot of meat to cook today. Over my break, I sauteed up four pounds of stew meat and got a roast going in the crock pot. As soon as work is over, I’ll be back to cooking all the defrosted meat. Oh, the joy!
We got back home early yesterday morning from our fantastic trip to Chicago. I had planned on writing yesterday, but after only three hours of sleep, I thought it would be an exercise in futility. As I crawled out of bed to work yesterday, having slept through all of my alarms, I was lamenting my choice not to take the day off. Fortunately, I had a really productive day at work despite my lack of sleep. My parents, who are in town, also brought me a much-needed Starbucks halfway through the day. They were complete lifesavers. I skipped my workouts yesterday because I was exhausted. It was one of those days that had I worked out, I probably would have made myself sick or injured myself.
I’m still utterly exhausted even though we’ve been back home for a day. Consequently, I’m taking another rest day. Fortunately, I did get to bed relatively early last night even though we had company. My parents and sister-in-law came over for dinner last night. While I was on my PanCan conference call, the Hubby grilled up some yummy hamburgers, brats, and potatoes. The grilled potatoes and onions bathed in butter is one of my favorite dishes that we make. He finished the food promptly at 8:00 pm, which was perfect timing. Goalielocks was also in town to pick up stuff he had forgotten and say hi to the grandparents. We made him put everything in the car immediately, so he wouldn’t forget it again. It was nice having him home even if it was for just one night.
Tonight the Mayor has practice, so we’ll just spend our night relaxing with the dogs. Who am I kidding? The dogs will be creating all sorts of mischief as we try to watch television. I’ll write more about our trip tomorrow when my brain is less foggy. Unfortunately, I’m still sorting out the rental situation. They’ve now charged my AmEx multiple times for a car I didn’t get to use. I’m waiting for them to send me my receipt, so I can see the actual charges. At this point, I think I’ll have to file a dispute with American Express to recoup my money. I’m a bit disappointed that it’s taking so long, but I’m sure the bank holiday isn’t helping expedite the process.
Well, my weekend is staying in the theme of a transportation clusterfuck. I went out to get my Dunkin’ coffee this morning, when to my unpleasant surprise the rental didn’t start. In fact, it didn’t even turnover. Fortunately, the hotel engineer had jumper cables and was able to give us a jump. Unfortunately, the car’s battery wasn’t the issue. Given the lack of sound from the engine, we surmised it was a starter or alternator issue. Either way it wasn’t a problem that could be solved in the parking lot.
Thankfully, my friend Lyssa let me use her rental to pick up my already order coffee. While I drove to Dunkin’, I called Hertz’a roadside assistance line. The customer care agent was amazing. She got me setup for a tow, so I wouldn’t have to wait around for the tow truck. After all, I am completely unwilling to miss any of the Mayor’s games while I’m here. Nor was I willing to miss out on the deep dish pizza.
As for a replacement vehicle, I’d have to call back after the game to set that up. Ordinarily, I would have setup another car, but sometimes the universe is sending us messages. Also, we’ve had no issue finding rides to the games. Honestly, the Mayor’s team is filled with incredible families, which has made this situation so much less stressful. Consequently, I’m leaning into the universe’s message and going rental free for the rest of the weekend.
This morning’s troubles were, but a blur after two entertaining games today. I was so grateful that my bestie Jen was able to come and watch both games. It’s such a gift to be able to see her and her kids. Moreover, I love watching the Mayor play. I love watching his scheme and plan with his teammates on the ice. Mostly, I love when he scores a nice goal or sets up his teammates for a nice goal. Tonight he got the game winner after great plays and passes by his teammates.
Today was all about redefining expectations for our transportation this trip, great company and entertaining hockey. Today’s bloganuary post asks what is your preferred mode of transporting. My answer is simple, a rental car that works. As for the rest of this weekend’s transportation, we are fortunate for the generosity of spirt from our hockey family. Hopefully, next trip will stay on theme, but it will be a better less stressful theme.
This trip has been a clusterfuck since yesterday when Hertz inadvertently deleted my rental reservation while trying to fix it. After a couple of calls, they got it taken care of and at a much lower rate. The real clusterfuck showed up when Delta emailed me that our flight was delayed and we needed to rebook. Fortunately, I got the email before falling asleep, so I could get situated while there were still flights available.
After several hours, Delta’s customer service agent was able to get us rebooked into O’Hare via JFK. I’d be lying if I told you I didn’t have a Twitter tantrum directed at Delta. After being canceled, rebooked, canceled, and rebooked at the back of the plane after paying for Comfort+ on the flight, I was beyond livid. Thankfully, an angel named Eloise, a Delta customer service rep, took care of it.
The cluster has continued today. Our boarding passes for the second flight didn’t want to load, so that was fun. I went up to the desk to get printed copies, but the attendant insisted the photos I had of the printed passes would work. Spoiler alert, they didn’t and we were the last folks to board the plane. I wouldn’t have been so annoyed if I hadn’t already asked for the printed passes. Anyway, we eventually got on the bird and are now wheels up to Chicago.
I did notice, however, once I got service again that our Monday flight to Atlanta as cancelled. It looks like they’ve already rebooked us on another flight. The basement of JFK, where our gate was, had absolutely no cell nor Wi-Fi service. There was literally no service in the room. Obviously, everyone was annoyed with the lack of service as it made it mighty difficult to pull up a boarding pass in the APP with no internet.
If there’s anything the last twenty four hours have taught me, it is that my bullshit tolerance clearly has a limit. At the moment, the limit seems to be nil. Perhaps, my tolerance for travel bullshit is lower than my normal life bullshit tolerance. Or perhaps I’m just exhausted and have no desire to be tolerant. I think I probably just need a good nap and maybe a piece of the gigantic Milka Bar I bought in the airport.
Today’s bloganuary prompt asks what one would do with a billion dollars. Given my experience with the clusterfuck that is travel these days, I’d buy a private CBC jet. This way I don’t need to worry about my flight getting cancelled or my mobile boarding pass not working. It would just be so easy. Plus if I had a private jet, it would be much easier to travel with my puppies. Although to be fair, I’m not sure the puppies would love flying. Anakin and Arrow have nervous breakdowns when driving five minutes to the vets office.
I finally started packing! The Mayor and I are quite excited about our trip to the North. Fortunately, I found my jacket last night out in the garage. In Goalielocks’ haste to clean, he decided (I guess) that my jacket and nice mitten from Stockholm should be donated. I guess I’ll have to go through the donation bags when I get back from Chicago to make sure he’s not getting rid of anything else I need. My clothes have all been washed and the boots have been selected. I decided to not bring winter boots since the weather’s going to be mild. Consequently, I’m bringing the cute boots I took to Scandinavia in 2018.
So in between packing and work, I’ve been trying to update my rental reservation to reflect my gold club membership with Hertz. Their online support told me to try updating it in their app. Spoiler alert, their app does not work. Consequently, I ended up calling customer care. After being on hold for several minutes, the agent canceled my reservation and created a new one (allegedly.). I say allegedly because it is yet to reflect in my account, nor can the online Hertz agent see the new reservation. As Charlie Sheen would say, I’m winning! As this goes to press, I’m waiting to hear back from Hertz as to whether I need to create a new reservation or not. And now I’m back on the phone with Hertz. I’m clearly bumfuzzled.
Today’s bloganuary prompt is what chore do you find most challenging to do? The answer is getting issues like reservations fixed via phone calls. I work on the phone all day. Consequently, I don’t want to spend my spare time on the phone. To me, it’s a bit sinful when a consumer can’t fix their issue online without having to call the company multiple times. It should never take more than one call to fix an issue. Anyway, to punctuate my bad experience today, they can locate the new reservation, but it’s all jacked up. At this point, they’re skating on thin ice. Good news! They’re no longer on thin ice. They fixed my reservation and it’s now going to cost me a third of the original price. And now I’m back to packing.
Today’s accountability tracker:
Workout: Week six Sweat Beginner HIIT full body workout. Ran one and a half miles, and walked two. Day twelve of the Everyday Yoga Shop/Practyce 21-day yoga challenge.